SHIPPING TIMES & COSTS
We are doing our best to prepare your order within 2-3 business days. PLEASE NOTE THAT CURRENTLY PROCESSING TIME TAKES 4-5 BUSINESS DAYS. After the products are dispatched from us, we rely on the post office to deliver them promptly and securely. Below you'll find time estimates for deliveries within Ireland (ROI / NI) and international orders.
Please note that collection is not available at the moment.
- 2.50€ Standard post for party items
- 5.50€ Standard & Tracked post for bulkier items like baubles, mugs etc.
Delivery times after dispatch are 1-3 business days.
- 3.80€ Standard post for party items
- 11€ Tracked post for bulkier items like baubles, cups etc.
Delivery times are 5-10 business days.
International - currently we ship to the USA, Canada, Israel, Turkey and Egypt
- Postage is 4.10 - 15€*
- Delivery times are 10-15 business days.
*Postage prices vary depending on the order. Items such as party items that are light and can fit in a large envelope have the cheapest postage applied. Items such as mugs, prints or baubles which are bulkier have a more expensive postage. You will be able to see the exact price before placing your order.
CANCELLATIONS & RETURNS
We accept cancellations as long as we haven't started getting your order ready, therefore please send us a cancellation email within 1 hour of your purchase at email@example.com. If it's not within this timeframe and we have started working on your order, we won't be able to cancel it anymore.
If you are not happy with an item that is not customised, you can return it within 14 days (the shipping costs are your responsiblity). Once we receive the item in perfect condition, we'll refund you the money within 5 business days.
Please note that we do not accept returns for pesonalised items.